Privacy Policy- SehatNama.pk
At SehatNama.pk, your privacy and trust are extremely important to us. We are committed to protecting your personal data and ensuring a safe, transparent, and reliable experience on our platform.
This Privacy Policy explains how we collect, use, and protect your information when you visit or interact with our website and services. By using SehatNama.pk, you agree to the terms described in this policy.
1. Who We Are
SehatNama.pk is a growing digital health and wellness platform in Pakistan, offering:
Online doctor consultations (coming soon for local and overseas users) Health and wellness products including vitamins, supplements, skin and sexual health items Educational blogs and wellness articles for awareness and guidance Community health forum for sharing experiences and expert advice Smart AI tools including health chatbots and virtual assistants (Coming Soon inshallah)
Our goal is to make healthcare information and services more accessible, affordable, and trustworthy for everyone in Pakistan.
2. What Information We Collect
We collect specific types of information to provide, improve, and personalize your experience:
Personal Information:
Your name, email, phone number, and address Login details for account access Payment and billing information for product purchases or consultations Health Information (for Consultations/Coming Soon) Medical details or concerns shared during doctor consultations Health-related questions submitted via chat, forms, or forum posts Technical & Usage Data:
Your IP address, browser type, and device details Interaction patterns such as pages visited, session time, and referral sources Cookies and tracking tools to enhance user experience and website performance
3. How We Use Your Information
We use your information to:
Create and manage your user account Schedule and manage doctor consultations Process and deliver product orders efficiently Send health updates, promotions, and newsletters (only with your consent) Improve website functionality and user experience Detect and prevent fraud or unauthorized access Comply with legal and regulatory requirements
4. Cookies & Tracking Technologies
We use cookies and similar tools to: Keep you logged in securely Remember your preferences Analyze and improve site performance You can disable cookies through your browser settings, but some features of the website may not function properly without them.
5. When We Share Your Information
We respect your privacy and do not sell your personal data. However, your information may be shared:
With qualified doctors during consultations to provide accurate medical advice With trusted service partners (couriers, payment gateways, etc.) to complete transactions If required by law enforcement or regulatory authorities With your explicit consent for promotional collaborations or third-party services.
6. Your Rights & Choices
You have full control over your information:
Log in to your account to edit or delete personal details Unsubscribe from marketing emails anytime Request complete data deletion by contacting us at support@sehatnama.pk
7. How We Protect Your Data
We use SSL encryption and other modern security measures to protect your personal data. While we take every precaution, no online platform is completely risk-free we recommend safeguarding your login credentials and reporting any suspicious activity immediately.
8. Children’s Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect personal data from children under 13. If you believe a child has provided information, please contact us we’ll remove it promptly.
9. Third-Party Links
Our website may include links to external or third-party websites. We are not responsible for their privacy practices or content. Always review their policies before interacting with those websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect new services, legal updates, or security improvements. The latest version will always be available on this page with an updated “Last Updated” date.
For questions or concerns about your data or this policy: Email: support@sehatnama.pk Call/WhatsApp: 0314-0964684 Website: www.sehatnama.pk By continuing to use SehatNama.pk, you confirm that you have read, understood, and agreed to this Privacy Policy.